FAQ

FAQ

Frequency Asked Question

Agarwood, also known as oud or agar, is a highly aromatic and precious resinous wood produced by the Aquilaria tree. What makes it exceptional is its rich, complex fragrance, often described as woody, earthy, and sweet with hints of floral and fruity notes. Agarwood has been treasured for centuries and is a sought-after ingredient in perfumery, incense, and traditional medicine.

Medica Aroma is committed to sustainable sourcing practices. We promote the cultivation of agarwood-producing trees using eco-friendly methods. This ensures that agarwood is harvested without harming natural ecosystems and helps protect endangered species.

We offer a diverse range of agarwood products, including essential oils, incense, perfumes, agarwood chips, and traditional remedies. Our collection is designed to cater to various preferences and uses.

Yes, our agarwood essential oils are perfect for aromatherapy. They are carefully extracted to retain their therapeutic properties, making them ideal for relaxation, stress relief, and enhancing your overall well-being.

You can reach out to our dedicated customer support team through the “Contact Us” page on our website. We’re here to assist you with any questions, concerns, or special requests.

Cerpa India is dedicated to delivering the highest quality agarwood products. Our rigorous quality control measures ensure that every item in our collection meets stringent standards.

The Bharat Niryaat Mission is an initiative by the Government of India to promote exports and international trade. Cerpa India proudly supports this mission and operates in alignment with Indian government policies to facilitate international trade and uphold ethical business practices.

Absolutely! Cerpa India offers customization options. Whether you need a unique fragrance blend, personalized gifts, or special event favors, we can tailor our agarwood products to meet your specific requirements.

– Yes, we prioritize ethical sourcing and sustainability. Our agarwood cultivation and harvesting methods adhere to eco-friendly practices, and we support fair trade principles.

Yes, we offer international shipping to bring the enchanting world of agarwood to customers around the globe. Shipping costs and delivery times may vary depending on your location.

Placing an order with Cerpa India is easy. Simply browse our online store, select your desired products, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment details.

 We accept various payment methods, including credit cards, debit cards, and online payment platforms for your convenience

Yes, our beautifully packaged agarwood products make for exquisite gifts. Whether it’s a special occasion or a thoughtful gesture, our offerings are perfect for sharing the enchanting world of agarwood.

If you have any more questions or need further assistance, please don’t hesitate to get in touch with us. We’re here to make your agarwood experience exceptional.

Scroll to Top